Saving Money On Commercial Insurance - Claims Management

John Czapko • August 18, 2024

Saving Money On Your Commercial Insurance - Claims Management

Today, we're diving into a crucial topic that can significantly impact your commercial insurance rates: your claims history, or what we call 'loss runs.' Understanding and managing your loss runs can be a game-changer for your business, so let's peel back the layers and explore how you can leverage this knowledge to your advantage.

Safety at work

What Are Loss Runs?

Think of loss runs as your business's insurance report card. These detailed reports track every claim you've made, covering the date, type, and amount. Insurers scrutinize these reports to assess the risk of insuring your business. Essentially, your loss runs provide a snapshot of your claims history and help insurers determine your premiums.

The Impact of Claims on Premiums

Commercial insurance policies inherently come with higher costs due to the risks involved in running a business. However, your specific claims history can either amplify or mitigate those costs. A history filled with claims signals higher risk to insurers, leading to increased premiums. On the flip side, a clean claims history can earn you significant savings and more favorable terms.

What is a Loss Run

How to Maintain Stellar Loss Runs

  1. Implement a Safety Culture: Safety should be a priority for everyone in your business. Conduct regular safety meetings and ensure that safety protocols are rigorously followed. A strong safety culture can prevent accidents and reduce claims. Check out the National Safety Council (NSC) for resources on workplace safety.
  2. Regular Maintenance Checks: Keep your workspace and equipment in top shape to prevent accidents. Regular checks and maintenance can help avoid incidents that lead to claims. For guidelines, you can also refer to the Occupational Safety and Health Administration (OSHA).
  3. Prompt Incident Reporting: If an incident occurs, report it to your insurer immediately. Quick action can mitigate the impact of a claim and demonstrate your commitment to resolving issues efficiently.
  4. Conduct Internal Audits: Regularly review your claims history to spot trends and address recurring issues before they escalate. This proactive approach not only helps maintain a cleaner claims history but also strengthens your overall risk management strategy.
  5. Proactive Conversations:
  6.  Work closely with your local insurance agent to proactively address any concerns. For example, if a pattern of risky behavior is identified with an employee, have those difficult but necessary conversations to mitigate future risks.


Building a Resilient Business

We encourage you to collaborate with your local insurance broker to implement these measures within your business. It's crucial to maintain clean loss runs as much as possible. While losses and accidents are inevitable, being proactive in preventing them and fostering a culture of safety is essential. Partner with your local experts to integrate clean loss runs into your risk management strategy effectively. For Texas-specific guidance, explore the Texas Department of Insurance's Business Insurance Resources.


Stay proactive, stay protected, and thrive today to protect tomorrow!

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